Privacy Policy
Last updated: 18 August 2026
At The Giraffe Shed, we respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights in relation to your personal data.
1. Who we are
The website is operated by The Giraffe Shed.
If you have any questions about how we use your personal information, you can contact us at:
Email: [INSERT EMAIL ADDRESS]
Website: [INSERT WEBSITE URL]
For the purposes of UK data protection law, The Giraffe Shed is the data controller responsible for your personal information.
2. What information we collect
Depending on how you interact with our website, we may collect the following information:
Your name
Email address
Telephone number
Information you provide when making an enquiry
Details relating to your wedding, event or booking
Any other information you choose to provide to us
Technical information about your visit to our website, such as your IP address, browser type and device information
Information about how you use our website, where you have consented to non-essential cookies or analytics
We only collect information that is reasonably necessary for the purposes explained in this Privacy Policy.
3. How we use your information
We may use your personal information to:
Respond to enquiries and requests
Communicate with you about your wedding, event or booking
Provide information about The Giraffe Shed and our services
Manage and administer bookings
Provide customer service
Improve our website, services and customer experience
Understand how visitors use our website
Keep our records up to date
Comply with our legal and regulatory obligations
Protect our business, website and users from fraud or misuse
We will not use your personal information for purposes that are incompatible with those described here unless we are legally permitted or required to do so.
4. Our lawful basis for using your information
Under UK data protection law, we need a lawful basis for collecting and using your personal information.
Depending on the circumstances, we may rely on:
Contract: Where we need to use your information to provide services to you, manage a booking or take steps at your request before entering into an agreement.
Legitimate interests: Where it is necessary for us to operate and improve our business, respond to enquiries, maintain our website or provide our services, provided that our interests do not override your rights and interests.
Consent: Where you have given us permission to use your information for a specific purpose, such as certain marketing communications or non-essential cookies. You can withdraw your consent at any time.
Legal obligation: Where we are required to process or retain information to comply with the law.
5. Cookies
Our website uses cookies and similar technologies.
Some cookies are essential for the website to function properly. Other cookies may help us understand how visitors use our website and improve your experience.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our cookie settings. You can also find more information about the cookies we use in our Cookie Policy.
6. Who we share your information with
We will only share your personal information where necessary and where we have a lawful basis for doing so.
This may include trusted third-party service providers who help us operate our website or business, such as:
Website hosting and website management providers
Email and communication providers
Booking or enquiry platforms
Website analytics providers
Payment providers, where applicable
Professional advisers, where necessary
Government, regulatory or law enforcement authorities where we are legally required to do so
These organisations may process your information on our behalf and are required to handle it securely and in accordance with applicable data protection laws.
We do not sell or rent your personal information to third parties.
7. International transfers
Some of the service providers we use may process personal information outside the UK.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the information is protected in accordance with applicable UK data protection law.
This may include using an adequacy regulation or appropriate contractual safeguards where required.
8. How long we keep your information
We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.
The length of time we keep information will depend on the type of information and why we need it. For example, we may retain enquiry and booking information for as long as necessary to manage your relationship with us and to meet legal, accounting or reporting requirements.
When information is no longer required, we will securely delete or anonymise it where appropriate.
9. Keeping your information secure
We take reasonable and appropriate measures to protect your personal information from being accidentally lost, misused, accessed without permission, altered or disclosed.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Your data protection rights
Under UK data protection law, you may have rights including:
The right to ask for a copy of the personal information we hold about you
The right to ask us to correct inaccurate or incomplete information
The right to ask us to delete your personal information in certain circumstances
The right to ask us to restrict how we use your information in certain circumstances
The right to object to certain types of processing, including direct marketing
The right to data portability in certain circumstances
The right to withdraw consent where we rely on consent to process your information
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise any of your rights, please contact us using the details provided above.
11. Marketing communications
If you choose to receive marketing communications from us, we may use your contact details to send you information about The Giraffe Shed, events, services, news or other updates.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
We will not send you marketing communications where we are not legally permitted to do so.
12. Third-party websites
Our website may contain links to third-party websites, including social media platforms, suppliers, partners or other websites.
If you follow a link to another website, please be aware that those websites have their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites.
13. Children's privacy
Our website is not specifically directed at children, and we do not knowingly collect personal information from children through our website without appropriate consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or how we process personal information.
The latest version will always be available on this page, with the date of the most recent update shown at the top.
15. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
The Giraffe Shed
Email: [INSERT EMAIL ADDRESS]
We will do our best to resolve any questions or concerns you may have.
16. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
You can find information about making a complaint on the ICO's website: Information Commissioner's Office
Last updated: 18 August 2026